Política de reembolso
💖 Sad Girlz Return Policy
We design everything with love in Los Angeles - and we stand behind it.
But we also get it… sometimes the vibe isn’t exactly what you expected. And that’s okay.
✨ Returns
If you need to send something back:
- Items must be unworn, undamaged, and in original condition
- Request your return within 7 days of delivery
- Customers are responsible for return shipping
Once we receive your return, we’ll process it quickly and keep you updated 💌
🔄 Exchanges (We’ve got you)
Not in love? Let’s fix it.
- We offer free shipping on your first exchange
- You can swap your item for a different size or style
- As long as it’s in stock, we’ll make it happen
Because your glow-up should feel right.
💌 If We Messed Up
Hey… we’re human. If we sent the wrong item or size:
- We’ll send a label for the wrong item and ship the correct item at no cost to you
-
If it’s sold out, you can:
- Choose a different item, or
- Receive store credit
We’ll make it right - promise.
🖤 A Few Things to Know
- Limited drops = once it’s gone, it’s gone (exchanges depend on availability)
- Return requests after 7 days may not be accepted
- Items marked final sale can’t be returned
💋 Our Philosophy
Sad Girlz isn’t just clothes - it’s a community.
We want you to feel confident, seen, and a little iconic in everything you wear.
If something’s off, we’ll work with you.